Energy Outreach Specialist - Field Programs Growth

Franklin Energy; Fayetteville (NC); On-site; USD 48,000 - 53,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Job summary

Franklin Energy is seeking an Outreach Specialist to develop, coordinate, support, implement, and manage outreach for new and legacy energy programs. You will work with internal and external stakeholders to achieve outreach results and drive program activity.

Ideal candidates bring 1–2 years in the electric or natural gas utility sector, strong communication and customer service skills, and a readiness to travel.

Qualifications

• Bachelor's degree or equivalent work experience.
• Technical school degree may be considered for the role.
• 1–2 years in electric or natural gas utility industry, sales, commercial and industrial lighting, or conservation.
• Previous customer service experience required.

Responsibilities

• Apply fundamental sales processes, procedures, methods and techniques.
• Make outbound calls to meet energy saving targets.
• Manage field time with customer or Trade Ally visits.
• Develop and present program presentations to spur project activity.
• Respond to inquiries by phone, email or in person to move projects toward completion.
• Recruit, train and cultivate relationships with contractors and customers.
• Maintain knowledge of program Best Practices and offerings.
• Prepare weekly and monthly project activity reports.

Skills

Results oriented

Teamwork

Customer service

Communication

Detail oriented

Data entry

Data analysis

Education

Bachelor's degree or equivalent

Technical school degree considered

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Franklin Energy is seeking an Outreach Specialist to develop, coordinate, support, implement, and manage outreach for new and legacy energy programs. You will work with internal and external stakeholders to achieve outreach results and drive program activity.

Ideal candidates bring 1–2 years in the electric or natural gas utility sector, strong communication and customer service skills, and a readiness to travel.