Energy Outreach Specialist — Programs & Field Engagement

Searchbox l.l.c.; High Point (NC); On-site; USD 48,000 - 53,000; Full time

Job summary

Franklin Energy seeks an Outreach Specialist to develop, coordinate, support, implement, and manage outreach for both new and legacy programs. You will collaborate with internal and external stakeholders to achieve outreach results.

The role emphasizes field activities, presentations, customer inquiries, and driving projects to completion while expanding contractor participation and promoting program benefits.

Qualifications

• Bachelor's degree or equivalent work experience required.
• Technical school degree may be considered for the electric/gas utility field.
• 1-2 years of experience in electric or natural gas utility industry, sales, commercial and industrial lighting, or conservation.
• Previous customer service experience required.
• Willingness to travel more than 50%.

Responsibilities

• Apply sales processes, procedures, methods and techniques.
• Make outbound calls to meet energy saving targets.
• Coordinate field time with customers and Trade Ally visits.
• Develop and present program presentations to spur activity.
• Respond to inquiries to move projects toward completion.
• Recruit, train and educate contractors to promote programs.
• Maintain knowledge of program offerings and benefits.
• Support outreach work plan creation and updates.
• Report progress toward program goals.
• Assist in energy efficiency program implementation in a flex capacity.

Skills

Results oriented

Customer service

Communication skills

Team collaboration

Travel readiness

Education

Bachelor's degree or equivalent

Technical school degree in electric utility field

Tools

Microsoft Office Suite

Job description

Franklin Energy seeks an Outreach Specialist to develop, coordinate, support, implement, and manage outreach for both new and legacy programs. You will collaborate with internal and external stakeholders to achieve outreach results.

The role emphasizes field activities, presentations, customer inquiries, and driving projects to completion while expanding contractor participation and promoting program benefits.