Drive-Thru Operations Lead | Shift Manager

Sonic Drive-In; Bryan (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Sonic Drive-In in Alabama seeks an Assistant Manager to help lead operations and staff during assigned shifts.

You will train, supervise, and motivate team members; ensure guest satisfaction, cost controls, and compliance with health and safety standards. This role requires at least six months of restaurant management experience and strong communication skills; must be able to work nights, weekends, and holidays.

Qualifications

• Six months of restaurant management experience or one year of retail management experience.
• Experience running a restaurant shift without supervision.
• Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws).
• Strong verbal and written communication skills.

Responsibilities

• Train, manage, coach, lead, and assign drive-in employees during shift.
• Lead and manage drive-in operations during shift to provide an optimal guest experience.
• Manage staffing levels during shift and perform opening/closing duties.
• Handle guest issues and concerns during shift and ensure prompt resolution.
• Perform regular cleaning and sanitation duties and maintain safety standards.
• Ensure compliance with company policies and local laws.

Skills

Staff supervision

Operations leadership

Guest service

Compliance knowledge

Verbal & written communication

Job description

Sonic Drive-In in Alabama seeks an Assistant Manager to help lead operations and staff during assigned shifts.

You will train, supervise, and motivate team members; ensure guest satisfaction, cost controls, and compliance with health and safety standards. This role requires at least six months of restaurant management experience and strong communication skills; must be able to work nights, weekends, and holidays.