Drive-Thru Shift Lead & Operations Coach

Sonic Drive-In; Toledo (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Sonic Drive-In in the United States is seeking an Assistant Manager to help lead and manage daily drive-in operations and staff during a shift.

The role focuses on coordinating team members, training new hires, handling guest and employee concerns, and ensuring food quality, cost control, and compliance with federal, state, and local laws. Regular attendance and weekend availability are expected.

Qualifications

• At least six months of restaurant management experience or one year of retail management experience.
• Experience running a restaurant shift without supervision.
• Knowledge of federal, state, and local labor and employment laws.
• Knowledge of health and safety regulations.
• Strong verbal and written communication abilities.

Responsibilities

• Train, manage, direct, coach, lead, and assign drive-in employees during shift.
• Lead and manage drive-in operations during shift to provide an optimal guest experience.
• Manage staffing levels during shift.
• Perform opening and/or closing duties.
• Handle guest and employee issues/concerns during shift.
• Monitor and manage food, labor, and inventory for cost-control and quality.
• Assist with preparation and maintenance of drive-in records.
• Ensure compliance with company policies and applicable laws.
• Perform all required station duties and regular sanitation tasks.
• Maintain regular attendance.

Skills

Shift leadership

Staff training

Guest relations

Communication skills

Time management

Problem solving

Conflict resolution

Cost control

Job description

Sonic Drive-In in the United States is seeking an Assistant Manager to help lead and manage daily drive-in operations and staff during a shift.

The role focuses on coordinating team members, training new hires, handling guest and employee concerns, and ensuring food quality, cost control, and compliance with federal, state, and local laws. Regular attendance and weekend availability are expected.