Drive-Thru Operations Lead

soar-restaurants-sonic; Carrollton (TX); On-site; USD 31,000 - 42,000; Full time

Job summary

Sonic Drive-In is seeking an Assistant Manager to help lead drive-in operations and supervise team members on shift. The role focuses on ensuring guest satisfaction, adherence to standards, and effective staffing during busy periods.

The position requires experience in restaurant management, strong communication skills, and the ability to handle guest and employee issues while maintaining high quality and safety standards.

Qualifications

• Experience managing restaurant or retail operations.
• Ability to lead a shift and coach employees.
• Knowledge of labor laws and safety regulations.

Responsibilities

• Train, manage, direct, coach, and assign drive-in employees during shift.
• Lead drive-in operations to provide a top guest experience.
• Manage staffing levels during shift and perform opening/closing duties.
• Escalate guest or employee issues as needed.
• Monitor costs and inventory to support efficiency and quality.
• Ensure compliance with company policies and applicable laws.
• Perform station duties and sanitation tasks as required.

Skills

Restaurant management

Shift leadership

Staffing

Customer service

Operations

Communication skills

Job description

Sonic Drive-In is seeking an Assistant Manager to help lead drive-in operations and supervise team members on shift. The role focuses on ensuring guest satisfaction, adherence to standards, and effective staffing during busy periods.

The position requires experience in restaurant management, strong communication skills, and the ability to handle guest and employee issues while maintaining high quality and safety standards.