Drive-In Shift Manager: Lead, Train & Elevate Guest Experience

Sonic Drive-In; Monroeville (AL); On-site; USD 26,000 - 36,000; Full time

Job summary

Sonic Drive-In in Monroeville, AL is seeking a Shift Manager to assist the General Manager in running daily drive-in operations, ensuring safe, clean, and efficient service with a focus on guest satisfaction.

The role involves training and coaching team members, managing shifts, monitoring staffing and inventory, executing opening/closing duties, and upholding Sonic standards in appearance and service quality.

Qualifications

• Experience leading teams in a fast-paced restaurant or retail setting.
• Ability to train and mentor employees and ensure adherence to policies.
• Strong communication and basic math/computer skills.
• Willingness to work irregular hours, nights, weekends and holidays.
• Must follow uniform and hygiene standards and maintain appearance.
• Proven track record of driving guest satisfaction and sales.

Responsibilities

• Manages, trains, monitors and coaches Team Members and Carhops.
• Directs and assigns staff to ensure service standards are met.
• Adheres to employee policies and practices.
• Performs opening and/or closing duties.
• Monitors staffing, inventory and food cost controls.
• Completes weekly inventory and maintains records.

Skills

Team management

Staff training

Customer service

Communication skills

Problem solving

Shift supervision

Job description

Sonic Drive-In in Monroeville, AL is seeking a Shift Manager to assist the General Manager in running daily drive-in operations, ensuring safe, clean, and efficient service with a focus on guest satisfaction.

The role involves training and coaching team members, managing shifts, monitoring staffing and inventory, executing opening/closing duties, and upholding Sonic standards in appearance and service quality.