Shift Lead: Drive-In Ops & Customer Experience

Sonic Drive-In; Frisco City (AL); On-site; USD 21,000 - 25,000; Full time

Job summary

Sonic Drive-In in Frisco City, AL is seeking an Assistant Manager to lead operations during assigned shifts and supervise employees. You will train staff, ensure guest satisfaction, manage inventory and schedules, and ensure compliance with laws and company standards.

This role requires at least six months of restaurant management experience and strong communication and leadership skills. The position is a nonexempt, on-site role with potential for irregular hours including nights and weekends.

Qualifications

• Six months of restaurant management experience or one year of retail management experience.
• Experience running a restaurant shift without supervision.
• Knowledge of federal, state, and local labor and employment laws and regulations.
• Effective verbal and written communication skills.

Responsibilities

• Train, manage, direct, coach, lead, and assign drive-in employees during shift
• Lead and manage drive-in operations during shift to provide an optimal guest experience
• Manage staffing levels during shift
• Perform opening and/or closing duties
• Handle and properly address guest issues/concerns during shift
• Monitor and manage food, labor, inventory during shift to maximize cost-control and quality standards
• Assist with preparation and maintenance of drive-in records
• Comply with and enforce all company policies and standards
• Ensure compliance with federal, state, and local laws
• Perform all station duties as necessary during shift
• Conduct regular cleaning and sanitation duties and maintain safety standards
• Maintain regular attendance

Skills

Restaurant management

Shift supervision

Staff training

Communication skills

Labor law knowledge

Health and safety knowledge

Computer basics

Problem-solving

Time-management

Leadership

Job description

Sonic Drive-In in Frisco City, AL is seeking an Assistant Manager to lead operations during assigned shifts and supervise employees. You will train staff, ensure guest satisfaction, manage inventory and schedules, and ensure compliance with laws and company standards.

This role requires at least six months of restaurant management experience and strong communication and leadership skills. The position is a nonexempt, on-site role with potential for irregular hours including nights and weekends.