Doctor's Technician — Elevate Patient Experience in Optical

Stanton Optical; Dawsonville (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and prescription drug coverage

Free eyeglasses

Paid time off

Professional development opportunities

Employee recognition programs

Job summary

Stanton Optical in Dawsonville, Georgia is looking for an empathetic and customer-focused technician to join our team. You will play a pivotal role in delivering exceptional service to patients as they enter our store, ensuring their needs are met efficiently and effectively.

As a Doctor's Technician, you will also coordinate with our clinical and retail teams to provide a seamless flow of service, making eye care accessible and easy for everyone. We value a collaborative spirit and respect among team members.

Qualifications

• Must have an associate's degree or advanced certification.
• 2+ years of customer service experience preferred.
• Proven effective communication skills required.

Responsibilities

• Greet patients and ensure a memorable experience.
• Schedule and confirm appointments, gather necessary patient information.
• Assist with patient complaint resolution.
• Perform simple customer repairs and house-keeping duties.

Skills

Outstanding customer service

Effective communication

Active listening

Problem-solving

Multitasking

Education

Associate's degree or equivalent certification

Job description

Stanton Optical in Dawsonville, Georgia is looking for an empathetic and customer-focused technician to join our team. You will play a pivotal role in delivering exceptional service to patients as they enter our store, ensuring their needs are met efficiently and effectively.

As a Doctor's Technician, you will also coordinate with our clinical and retail teams to provide a seamless flow of service, making eye care accessible and easy for everyone. We value a collaborative spirit and respect among team members.