Doctor's Technician — Elevate Patient Experience in Optical

Stanton Optical; Killeen (TX); On-site; USD 32,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and prescription drug coverage

Employee recognition programs

Flexible work environment

Job summary

Stanton Optical in Killeen, Texas seeks dedicated Doctor's Technicians to enhance patient experiences and customer service. Ideal candidates possess a strong customer service background and communication skills, with a passion for service excellence.

The role involves scheduling appointments, assisting patients, and maintaining brand standards in a supportive team environment. Offers a flexible, innovative workplace with various employee benefits, including free eyewear.

Qualifications

• 2+ years of experience delivering outstanding customer service.
• Ability to communicate effectively with diverse groups.
• Proactive problem-solving skills.

Responsibilities

• Greet patients and ensure memorable experiences.
• Schedule and confirm appointments and gather patient history.
• Assist with patient complaints and ensure brand standards.

Skills

Customer service

Communication

Problem-solving

Multitasking

Education

Associate's degree or advanced certification

Job description

Stanton Optical in Killeen, Texas seeks dedicated Doctor's Technicians to enhance patient experiences and customer service. Ideal candidates possess a strong customer service background and communication skills, with a passion for service excellence.

The role involves scheduling appointments, assisting patients, and maintaining brand standards in a supportive team environment. Offers a flexible, innovative workplace with various employee benefits, including free eyewear.