Dispatch Coordinator, 24/7 Fleet Operations

Cox Automotive; Wilmington (DE); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Healthcare

401(k) match

Professional development

Parental leave

Fertility coverage

Adoption assistance

Pet insurance

Employee discounts

Flexible time-off

Job summary

Cox Automotive's Cox Fleet is seeking a Dispatch Coordinator to streamline fleet operations. You will coordinate events, dispatch the nearest service provider, and keep customers informed throughout repairs in a 24/7/365 environment.

Ideal candidates have a high school diploma or GED with dispatching experience and multitasking prowess. The role offers competitive pay, bonuses, healthcare, a 401(k) with company match, and growth opportunities in a dynamic automotive operations team.

Qualifications

• High school diploma or GED with 3 years dispatching or related field experience.
• Strong knowledge of dispatching and multitasking.

Responsibilities

• Coordinate and manage logistics of fleet operations, ensuring vehicles are maintained and repaired promptly.
• Assess and assign open events.
• Verify proper authorization to dispatch events.
• Assign nearest service provider for requested repairs.
• Inform customer of ETA and follow instructions.
• Report delays or issues to supervisor.
• Address problems and respond to customer inquiries.

Skills

Dispatching

Multitasking

Problem solving

Education

High school diploma or GED

Medium/Heavy Duty Truck Technology certification

Job description

Cox Automotive's Cox Fleet is seeking a Dispatch Coordinator to streamline fleet operations. You will coordinate events, dispatch the nearest service provider, and keep customers informed throughout repairs in a 24/7/365 environment.

Ideal candidates have a high school diploma or GED with dispatching experience and multitasking prowess. The role offers competitive pay, bonuses, healthcare, a 401(k) with company match, and growth opportunities in a dynamic automotive operations team.