24/7 Fleet Dispatch Specialist

Cox Enterprises, Inc.; New Orleans (LA); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Competitive salary and bonus plans

Comprehensive healthcare options

401(k) with company match

Professional development and education

Job summary

Cox Automotive is seeking a Dispatch Coordinator to manage fleet operations and coordinate service providers. The role requires coordinating events, assigning the nearest provider, and communicating ETAs to customers. Work shifts vary to cover a 24/7/365 operation.

Ideal candidates will have a high school diploma (or GED) and dispatch experience, with a preference for related certifications. This position offers healthcare, 401(k), and paid time off, with opportunities for growth.

Qualifications

• High school diploma or GED with 3 years of dispatch experience in breakdown/maintenance.
• Knowledge of dispatching and multitasking required.

Responsibilities

• Coordinate and manage logistics of fleet operations to ensure timely maintenance.
• Assign open events and nearest service providers.
• Provide ETA to customers and follow their requirements.
• Inform supervisor on duty of delays or problems with ETA or repairs.
• Address customer inquiries as they arise.

Skills

Dispatching

Multitasking

Education

High school diploma or GED

Advanced degree or certification in related discipline

Job description

Cox Automotive is seeking a Dispatch Coordinator to manage fleet operations and coordinate service providers. The role requires coordinating events, assigning the nearest provider, and communicating ETAs to customers. Work shifts vary to cover a 24/7/365 operation.

Ideal candidates will have a high school diploma (or GED) and dispatch experience, with a preference for related certifications. This position offers healthcare, 401(k), and paid time off, with opportunities for growth.