Fleet Dispatch Coordinator - 24/7 Operations

Cox Enterprises, Inc.; Harrisburg (NC); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Bonus/incentive plans

Flexible time-off policies

Healthcare coverage

401(k) with company match

Professional development

Parental leave and fertility coverage

Pet insurance

Employee discounts

Job summary

Cox Automotive is seeking a Dispatch Coordinator for Cox Fleet to ensure seamless fleet maintenance. You will coordinate events, assign the nearest service provider, and communicate ETAs while handling 24/7/365 coverage in a fast-paced environment.

The role requires a strong dispatching background, multitasking ability, and proactive problem solving. Training and shift flexibility are provided as part of a comprehensive benefits package.

Qualifications

• High school diploma or GED with 3 years of dispatching or related vehicle maintenance experience.
• Knowledge of dispatching processes and multitasking is required.
• An advanced degree or certification related to the field is a plus.

Responsibilities

• Coordinate and manage the logistics of fleet operations and ensure timely vehicle maintenance.
• Assess and assign all open events to the appropriate service provider.
• Verify proper authorization to dispatch events and confirm provider availability.
• Inform customers of ETA and follow their instructions for repairs.
• Notify supervisor of delays or problems with service provider ETA or repairs.
• Address problems and respond to customer inquiries as they arise.

Skills

Dispatching

Multitasking

Problem solving

Education

High school diploma or GED

Advanced degree or certification in related discipline

Job description

Cox Automotive is seeking a Dispatch Coordinator for Cox Fleet to ensure seamless fleet maintenance. You will coordinate events, assign the nearest service provider, and communicate ETAs while handling 24/7/365 coverage in a fast-paced environment.

The role requires a strong dispatching background, multitasking ability, and proactive problem solving. Training and shift flexibility are provided as part of a comprehensive benefits package.