Director, AI Partner Solutions & Delivery

Appfolio; Atlanta (GA); Hybrid; USD 184,000 - 230,000; Full time

Job summary

AppFolio is seeking a Director, Solution Partners to lead the strategy and execution of our partner-delivered services. You will scale our Solution Partner Program, launch AI Native Services beginning with bookkeeping and accounting, and ensure measurable customer outcomes with a consistent, high-quality experience.

You will translate evolving AI-adoption strategies into scalable delivery models, build partner-delivery capabilities, and coach a team that combines internal leadership with

Qualifications

• 8+ years of experience managing external partners/vendors and scaling service-delivery programs.
• Direct experience coaching and developing team members, with cross-team leadership.
• Direct experience managing a partner or channel program end-to-end — relationships, business reviews, escalations, performance accountability.
• Experience translating a methodology or playbook into third-party execution with evidence-based adjustments.
• Excellent stakeholder communication, including reporting program health to senior leadership.

Responsibilities

• Define and evolve AppFolio's Solution Partner Program and drive partner performance.
• Launch and scale AI Native Services, starting with bookkeeping and accounting services.
• Own service-delivery strategy for new offerings, balancing cost, quality, and risk.
• Scale partner-delivery capabilities to support Realm strategy and extend AI adoption.
• Collaborate with Product and internal teams to convert AI-adoption plans into deliverable programs.
• Build and mentor the team, overseeing internal and external partners delivering for AppFolio.

Skills

Partner management

Program scaling

Stakeholder communication

Influence leadership

Job description

AppFolio is seeking a Director, Solution Partners to lead the strategy and execution of our partner-delivered services. You will scale our Solution Partner Program, launch AI Native Services beginning with bookkeeping and accounting, and ensure measurable customer outcomes with a consistent, high-quality experience.

You will translate evolving AI-adoption strategies into scalable delivery models, build partner-delivery capabilities, and coach a team that combines internal leadership with