Director, AI-Powered Partner Solutions

Appfolio; San Diego (CA); On-site; USD 184,000 - 230,000; Full time

Job summary

AppFolio is seeking a Director, Solution Partners to lead the strategy and execution of partner-delivered services, building on the Solution Partner Program and expanding AI-native offerings that begin with bookkeeping and accounting services. You will translate opportunities into scalable delivery models, ensuring partners deliver measurable customer outcomes and a high-quality experience.

This role suits a leader who has scaled partner-delivered services and can build programs from the ground

Qualifications

• 8+ years of experience managing external partners/vendors and scaling service-delivery programs.
• Direct experience coaching and developing team members, with the judgment to lead effectively across teams of varying size.
• Direct experience managing a partner or channel program end-to-end — relationships, business reviews, escalations, and performance accountability — not just partner sourcing.
• Proven experience managing a partner-delivered service or program from an early stage, including defining scope, structure, and success metrics.
• Excellent stakeholder communication skills, including experience reporting program health and performance to senior leadership.

Responsibilities

• Lead strategy and evolution of AppFolio's Solution Partner Program to improve partner performance and customer value.
• Launch and scale AI Native Services; establish a repeatable partner-led delivery model starting with bookkeeping and accounting.
• Own service-delivery strategy for new offerings, defining scalable models balancing cost, quality and risk.
• Build and scale partner-delivery capabilities to accelerate Realm strategy and extend AI adoption support.
• Collaborate with Product and internal teams to translate AI adoption strategies into delivery-ready plans.
• Build and coach the team, overseeing internal staff and external partners.

Skills

Partner management

Channel partnerships

Strategic planning

Program leadership

Influence across teams

Job description

AppFolio is seeking a Director, Solution Partners to lead the strategy and execution of partner-delivered services, building on the Solution Partner Program and expanding AI-native offerings that begin with bookkeeping and accounting services. You will translate opportunities into scalable delivery models, ensuring partners deliver measurable customer outcomes and a high-quality experience.

This role suits a leader who has scaled partner-delivered services and can build programs from the ground