Director of Partner Solutions & AI Services

AppFolio, Inc.; Dallas (TX); Hybrid; USD 184,000 - 230,000; Full time

Benefits offered by this job

Equity

Hybrid work environment

Total rewards package

Job summary

AppFolio, Inc. is seeking a Director, Solution Partners to lead the strategy and execution of our partner-delivered services, building on our partner program and expanding offerings such as AI Native Services.

This role focuses on scalable delivery models, measurable customer outcomes, and high-quality partner performance. You will own the delivery strategy for new offerings, balance cost and risk, and coach a team while aligning with Product and internal teams to translate evolving AI-adoption

Qualifications

• 8+ years managing external partners and scaling service delivery.
• Experience coaching and developing teams across multiple sizes.
• Proven ability leading a partner program end-to-end.

Responsibilities

• Lead strategy and evolution of the Solution Partner Program.
• Launch and scale AI Native Services offering with Realm strategy.
• Own service-delivery strategy for new offerings.
• Build and scale partner-delivery capabilities for Realm.
• Collaborate with Product to translate AI adoption strategies to delivery.

Skills

Partner management

Vendor relationships

Program scaling

Strategy development

Cross-functional collaboration

Ambiguity navigation

Job description

AppFolio, Inc. is seeking a Director, Solution Partners to lead the strategy and execution of our partner-delivered services, building on our partner program and expanding offerings such as AI Native Services.

This role focuses on scalable delivery models, measurable customer outcomes, and high-quality partner performance. You will own the delivery strategy for new offerings, balance cost and risk, and coach a team while aligning with Product and internal teams to translate evolving AI-adoption