Director, Partner-Delivered AI & Services

AppFolio Inc; California; On-site; USD 184,000 - 230,000; Full time

Job summary

AppFolio is seeking a Director, Solution Partners to lead strategy and execution of our partner-delivered services. This role will drive the growth of our Solution Partner Program and launch new AI Native Services offerings with scalable delivery models.

You will oversee the end-to-end partner delivery framework, balance cost and quality, and build a high-performing team partnering with Product and internal teams to translate AI adoption into tangible customer outcomes.

Qualifications

• 8+ years managing external partners/vendors at scale.
• Experience coaching and developing team members across orgs.
• End-to-end partner or channel program management.
• Experience launching new services and defining success metrics.
• Excellent stakeholder communication to senior leadership.

Responsibilities

• Lead strategy and evolution of AppFolio's Solution Partner Program.
• Launch and scale the AI Native Services offering with a repeatable delivery model.
• Own service-delivery strategy for new offerings balancing cost, quality, and risk.
• Build and scale partner-delivery capabilities to support Realm strategy.
• Collaborate with Product and internal teams to translate AI-adoption plans for delivery partners.
• Hire, coach, and develop the team supporting this work.

Skills

Partner management

Vendor relationships

Program management

Stakeholder communication

Team coaching

Strategic leadership

Job description

AppFolio is seeking a Director, Solution Partners to lead strategy and execution of our partner-delivered services. This role will drive the growth of our Solution Partner Program and launch new AI Native Services offerings with scalable delivery models.

You will oversee the end-to-end partner delivery framework, balance cost and quality, and build a high-performing team partnering with Product and internal teams to translate AI adoption into tangible customer outcomes.