Director of AI Native Solutions & Partner Delivery

Appfolio; Chicago (IL); Hybrid; USD 184,000 - 230,000; Full time

Job summary

AppFolio is seeking a Director, Solution Partners to lead the strategy and execution of our partner-delivered services, building on the Solution Partner Program and expanding offerings that support customers.

You will launch AppFolio's AI Native Services, beginning with bookkeeping and accounting, and scale partner-led AI adoption through Realm Acceleration. Lead the delivery model and ensure measurable customer outcomes.

Qualifications

• 8+ years of experience managing external partners and scaling service-delivery programs.
• Proven ability to build and scale new partner-delivered services.
• Strong stakeholder communication, including reporting to senior leadership.
• Experience translating methodologies for third-party execution.
• Ability to lead through influence in ambiguous environments.

Responsibilities

• Lead the strategy and evolution of AppFolio's Solution Partner Program.
• Launch and scale AI Native Services and a partner-led delivery model.
• Own service-delivery strategy for new offerings.
• Build and scale partner-delivery capabilities for Realm strategy.
• Collaborate with Product to translate AI adoption strategies for partners.
• Build and grow the team supporting this work, including internal and external partners.

Skills

Partner management

Strategy development

Stakeholder communication

Program management

Job description

AppFolio is seeking a Director, Solution Partners to lead the strategy and execution of our partner-delivered services, building on the Solution Partner Program and expanding offerings that support customers.

You will launch AppFolio's AI Native Services, beginning with bookkeeping and accounting, and scale partner-led AI adoption through Realm Acceleration. Lead the delivery model and ensure measurable customer outcomes.