Director, AI-Enabled Partner Services

Appfolio; Richardson (TX); Hybrid; USD 184,000 - 230,000; Full time

Benefits offered by this job

Benefits package

Total rewards

Job summary

AppFolio seeks a Director, Solution Partners to lead the strategy and execution of our partner-delivered services, expanding the Solution Partner Program and launching AI-native offerings that scale through partners.

You will translate opportunities into scalable delivery models, ensure measurable customer outcomes, and balance cost, quality, and risk while coaching internal and external teams.

Qualifications

• 8+ years of experience managing external partners or channels.
• Experience scaling service-delivery programs end-to-end.
• Proven ability to lead through influence in ambiguity.
• Strong stakeholder communication and executive reporting.
• Background in SaaS or professional services is a plus.

Responsibilities

• Lead strategy and evolution of the Solution Partner Program.
• Launch and scale AI-native services with partner-delivered models.
• Define scalable delivery models balancing cost, quality and risk.
• Build and scale partner-delivery capabilities for Realm strategy.
• Collaborate with Product to translate AI strategies for partners.
• Coach and grow teams, including external partner oversight.

Skills

Partner management

Channel programs

Leadership

Influence

Strategic planning

Education

Bachelor's degree

Job description

AppFolio seeks a Director, Solution Partners to lead the strategy and execution of our partner-delivered services, expanding the Solution Partner Program and launching AI-native offerings that scale through partners.

You will translate opportunities into scalable delivery models, ensure measurable customer outcomes, and balance cost, quality, and risk while coaching internal and external teams.