Diplomatic Support Specialist Passport Services

ATSG Corporation; Washington (District of Columbia); On-site; USD 48,000 - 68,000; Full time

Job summary

ATSG Corporation is seeking a Staff Assistant to support the Department of State's Passport Services Directorate (PPT) in Washington, DC. The role involves administrative support to the Deputy Assistant Secretary and MDs, coordinating across passport agencies, and ensuring timely information flow and effective communication.

The position requires a Secret Clearance, a Bachelor's degree, and strong writing and organizational skills.

Qualifications

• Secret Security Clearance required.
• Minimum two years of professional experience.
• Bachelor's degree required.
• Strong writing, editing, proofreading, and professional communication skills.
• Proficiency in Microsoft Office applications and SharePoint.
• Ability to coordinate multiple assignments, meet deadlines, and handle sensitive information with discretion.
• U.S Citizenship.

Responsibilities

• Provide administrative and operational support to the Deputy Assistant Secretary (DAS) and Managing Directors (MDs) within the Department of State's Passport Services Directorate (PPT).
• Support leadership in coordinating headquarters operations and activities across the nationwide network of passport agencies, centers, and acceptance facilities.
• Facilitate the timely and accurate flow of information and official correspondence throughout Passport Services and the Bureau of Consular Affairs.
• Coordinate the preparation, review, routing, and clearance of official Department of State documents and correspondence in accordance with established procedures.
• Review, edit, and proofread official documents, briefings, memoranda, and correspondence to ensure clarity, accuracy, consistency, and adherence to Department standards.
• Monitor document clearance processes, track pending actions, and coordinate follow-ups with relevant offices to ensure timely completion.
• Utilize Microsoft Office Suite and SharePoint to prepare, organize, maintain, and distribute documents, reports, and administrative materials.
• Serve as a point of contact between leadership, internal offices, and relevant stakeholders to facilitate effective communication and coordination.
• Anticipate leadership's administrative and informational needs, proactively identifying priorities and supporting timely decision-making.
• Maintain awareness of Department of State policies, administrative procedures, and operational requirements specific to Consular Affairs and Passport Services.
• Support the implementation of administrative processes and coordination activities that contribute to the directorate's mission, goals, and operational objectives.
• Perform additional administrative and program support duties as assigned

Skills

Writing

Editing

Proofreading

Professional communication

Discretion

Education

Bachelor's degree

Tools

Microsoft Office

SharePoint

Job description

ATSG Corporation is seeking a Staff Assistant to support the Department of State's Passport Services Directorate (PPT) in Washington, DC. The role involves administrative support to the Deputy Assistant Secretary and MDs, coordinating across passport agencies, and ensuring timely information flow and effective communication.

The position requires a Secret Clearance, a Bachelor's degree, and strong writing and organizational skills.