Digital Lead Conversion Specialist

D.R. Horton; Conyers (GA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401(K)

Employee Stock Purchase Plan

Flex Spending Accounts

Life & Disability Insurance

Vacation, Sick, Personal Time and Holi

Multiple Voluntary Benefits

Job summary

D.R. Horton is hiring an Online Sales Concierge to convert internet leads into onsite traffic and sales. The role focuses on providing an excellent customer experience across online, live chat, and phone channels, and coordinating with onsite Sales Representatives.

The candidate will manage data in the CRM, generate reports, and stay informed about communities, products, plans, and amenities to drive opportunities and revenue growth.

Qualifications

• High school diploma or GED required; 1–3 years of related experience or training preferred.
• Excellent interpersonal, written and verbal communication skills.
• Team player with good organizational and multi-tasking abilities.
• Proficiency with MS Office and email.

Responsibilities

• Handle inbound internet leads from the company website and outsourced sources.
• Provide a positive online, live chat, and phone experience for potential customers.
• Convert qualified leads into office appointments with onsite sales reps.
• Maintain and update customer data in the CRM system.
• Prepare monthly sales and marketing reports and analyze website traffic.

Education

High school diploma or GED

Tools

MS Office

Job description

D.R. Horton is hiring an Online Sales Concierge to convert internet leads into onsite traffic and sales. The role focuses on providing an excellent customer experience across online, live chat, and phone channels, and coordinating with onsite Sales Representatives.

The candidate will manage data in the CRM, generate reports, and stay informed about communities, products, plans, and amenities to drive opportunities and revenue growth.