Desktop Support Specialist: Windows, Mac, iOS/Android

360 IT Professionals; Long Beach (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

A software development company is seeking a Desktop Support Analyst based in Long Beach, CA. The role involves providing excellent customer support, troubleshooting Windows and Mac operating systems, and assisting with mobile device support. The ideal candidate should have experience with Windows 7 and higher, familiarity with Mac OS 10.10 and above, and good communication skills. This is a temporary to hire position offering a Monday to Friday schedule, 8 AM to 5 PM.

Qualifications

• Experience with Windows 7+ OS.
• Familiarity with Mac OS 10.10+.
• Knowledge of iOS 6+.

Responsibilities

• Provide excellent customer support.
• Assist with Windows and Mac operating systems.
• Support for Android and iOS devices.
• Manage printer support and deployments.

Skills

Excellent customer service

Communication skills

Windows 10 support

Mac support

Android support

iOS support

Printer support

Service Now or similar ticketing system

Job description

A software development company is seeking a Desktop Support Analyst based in Long Beach, CA. The role involves providing excellent customer support, troubleshooting Windows and Mac operating systems, and assisting with mobile device support. The ideal candidate should have experience with Windows 7 and higher, familiarity with Mac OS 10.10 and above, and good communication skills. This is a temporary to hire position offering a Monday to Friday schedule, 8 AM to 5 PM.