Senior Helpdesk Analyst: Windows, AD & Server Support

360 IT Professionals; Little Rock (AR); On-site; USD 40,000 - 55,000; Full time

Job summary

An IT service company is seeking a Desktop Field Technician in Little Rock, AR, to assist end users with computer-related issues, including hardware and software malfunctions. Candidates must have CompTIA certifications like A+ or Network+ and experience in Active Directory Administration. Travel is required, with expenses reimbursed. Local candidates will interview in-person. Join to enhance your IT skills with a performance-driven team focused on delivering optimal technology solutions.

Qualifications

• Experience with Desktop / Laptop / Tablet Hardware.
• Must have a Valid Driver’s License.
• Current Vehicle Insurance Certificates are required.

Responsibilities

• Provide end users assistance solving computer-related problems.
• Manage imaging and LAN connection issues.
• Troubleshoot malfunctions and program problems.

Skills

Microsoft Windows Desktop OS (Windows 7, 8, 8.1, 10)

Active Directory Administration

Remote Access (i.e., LogMeIn)

CISCO Switches

Education

Certifications (CompTIA: A+ or Network+)

Certifications (MS)

Job description

An IT service company is seeking a Desktop Field Technician in Little Rock, AR, to assist end users with computer-related issues, including hardware and software malfunctions. Candidates must have CompTIA certifications like A+ or Network+ and experience in Active Directory Administration. Travel is required, with expenses reimbursed. Local candidates will interview in-person. Join to enhance your IT skills with a performance-driven team focused on delivering optimal technology solutions.