Dermatology Medical Receptionist & Patient Concierge

DOCS Dermatology Group; Dublin (OH); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k Matching

Life Insurance

EAP

Paid Time Off

Job summary

DOCS Dermatology Group is seeking a Medical Receptionist to be the friendly first contact for patients, greet visitors, answer multi-line phones, verify insurance information, and collect data for the EHR.

You will schedule appointments, handle billing interactions, support physicians, and maintain a safe, organized front desk environment. A high school diploma and basic terminology knowledge are preferred; prior healthcare experience is a plus.

Qualifications

• High School diploma or equivalent is required.
• Experience with medical terminology is a plus.
• Ability to learn related center tasks and assist management and physicians.
• Self-motivated to achieve high patient care and customer service standards.

Responsibilities

• Answering multi-line phones.
• Greeting patients and vendors.
• Signing patients in and out, obtaining insurance information and any other necessary data.
• Data entry into EHR systems.
• Scheduling appointments on the phone and at checkout desks.
• Collecting outstanding balances and copays.
• Providing patients with support and guidance as needed.
• Maintaining safe, secure and healthy work environment by establishing and following standards and procedures.

Skills

Phone etiquette

Customer service

Data entry

Scheduling

Medical terminology

Education

High School diploma or equivalent

Job description

DOCS Dermatology Group is seeking a Medical Receptionist to be the friendly first contact for patients, greet visitors, answer multi-line phones, verify insurance information, and collect data for the EHR.

You will schedule appointments, handle billing interactions, support physicians, and maintain a safe, organized front desk environment. A high school diploma and basic terminology knowledge are preferred; prior healthcare experience is a plus.