Dermatology Front Desk & Patient Experience Specialist

DOCS Dermatology Group; Pineville (NC); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision insurance

401k matching

Life insurance

Employee assistance program

Paid time off

Résumé du poste

DOCS Dermatology Group is seeking a Medical Receptionist to warmly welcome patients, collect information, and support clinical staff in a busy dermatology practice.

You will manage phones, data entry into EHR, scheduling, and billing interactions while maintaining a courteous, efficient front desk. This role emphasizes patient care and accurate information handling. High school diploma required; medical terminology knowledge is helpful.

Qualifications

• High School diploma or equivalent certificate.
• Prior experience with medical terminology is a plus.
• Ability to learn related center tasks and assist management and physicians.
• Self-motivated to achieve the highest patient care and customer service standards.

Responsabilités

• Answering multi-line phones
• Greeting patients and vendors
• Signing patients in and out, obtaining insurance information and any other necessary data
• Data entry into EHR systems.
• Scheduling appointments on the phone and at checkout desks
• Collecting outstanding balances and copaysProviding patients with support and guidance as needed
• Maintaining safe, secure and healthy work environment by establishing and following standards and procedures.

Connaissances

Medical terminology familiarity

Formation

High School diploma or equivalent

Outils

EHR systems

Description du poste

DOCS Dermatology Group is seeking a Medical Receptionist to warmly welcome patients, collect information, and support clinical staff in a busy dermatology practice.

You will manage phones, data entry into EHR, scheduling, and billing interactions while maintaining a courteous, efficient front desk. This role emphasizes patient care and accurate information handling. High school diploma required; medical terminology knowledge is helpful.