Medical Front Desk Specialist - Patient Care & Scheduling

Docs, Llc; Dublin (OH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k matching

Company-paid life insurance

Employee assistance program

Paid time off

Job summary

DOCS Dermatology Group is seeking a Medical Receptionist to be the first point of contact for patients, greeting them, collecting information, and directing calls. You will handle multi-line phone systems, verify insurance details, schedule appointments, and assist the front desk team to ensure smooth operations.

Qualifications include a high school diploma and familiarity with medical terminology; prior clinic experience is a plus.

Qualifications

• High School diploma or equivalent certificate.
• Prior experience with medical terminology is a plus.
• Ability to learn related center tasks and be of assistance to management and physicians.

Responsibilities

• Answering multi-line phones
• Greeting patients and vendors
• Signing patients in and out, obtaining insurance information and any other necessary data
• Scheduling appointments on the phone and at checkout desks
• Collecting outstanding balances and copays
• Providing patients with support and guidance as needed
• Maintaining safe, secure and healthy work environment by establishing and following standards and procedures.

Skills

Medical terminology

Customer service

Learning agility

Education

High School diploma or equivalent certificate

Job description

DOCS Dermatology Group is seeking a Medical Receptionist to be the first point of contact for patients, greeting them, collecting information, and directing calls. You will handle multi-line phone systems, verify insurance details, schedule appointments, and assist the front desk team to ensure smooth operations.

Qualifications include a high school diploma and familiarity with medical terminology; prior clinic experience is a plus.