Dermatology Front Desk & Patient Care Specialist

Docs, Llc; Kalamazoo (MI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k matching

Life insurance

Employee assistance program

Paid time off

Job summary

DOCS Dermatology Group is seeking a Medical Receptionist to greet patients, answer calls, verify insurance, and support front desk operations. You will coordinate scheduling and data collection to ensure smooth patient flow.

The role emphasizes professional patient interactions, accuracy, and teamwork, with a comprehensive benefits package included. Experience with medical terminology is a plus.

Qualifications

• Medical receptionist duties require basic medical terminology knowledge.
• Customer service and communication skills are essential.
• Ability to learn related center tasks and assist management and physicians.

Responsibilities

• Answering multi-line phones
• Greeting patients and vendors
• Signing patients in and out, obtaining insurance information and any other necessary data
• Scheduling appointments on the phone and at checkout desks
• Collecting outstanding balances and copays
• Providing patients with support and guidance as needed
• Maintaining safe, secure and healthy work environment by establishing and following standards and procedures.

Skills

Customer service

Communication

Medical terminology

Teamwork

Multitasking

Education

High School diploma or equivalent

Job description

DOCS Dermatology Group is seeking a Medical Receptionist to greet patients, answer calls, verify insurance, and support front desk operations. You will coordinate scheduling and data collection to ensure smooth patient flow.

The role emphasizes professional patient interactions, accuracy, and teamwork, with a comprehensive benefits package included. Experience with medical terminology is a plus.