Dermatology Front Desk Concierge: Patient Care Scheduling

DOCS Dermatology Group; Kettering (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k matching

Company paid life insurance

Employee assistance program

Paid time off

Job summary

DOCS Dermatology Group is seeking a Medical Receptionist to manage multi-line phone coverage, greet patients, and collect insurance data. You will also handle data entry in EHR systems, schedule appointments, and collect balances at the point of care in a fast-paced dermatology setting.

Ideal candidates will have a high school diploma, basic medical terminology knowledge, and a customer-service mindset focused on upcoming care and patient satisfaction.

Qualifications

• High School diploma or equivalent.
• Prior experience with medical terminology is a plus.
• Ability to learn related center tasks and be of assistance to management and physicians.
• Self-motivated to achieve the highest patient care and customer service standards.

Responsibilities

• Answering multi-line phones
• Greeting patients and vendors
• Signing patients in and out, obtaining insurance information and any other necessary data
• Data entry into EHR systems.
• Scheduling appointments on the phone and at checkout desks
• Collecting outstanding balances and copays
• Providing patients with support and guidance as needed
• Maintaining safe, secure and healthy work environment by establishing and following standards and procedures.

Skills

Customer service

Communication

Medical terminology

Data entry

Education

High School diploma or equivalent

Job description

DOCS Dermatology Group is seeking a Medical Receptionist to manage multi-line phone coverage, greet patients, and collect insurance data. You will also handle data entry in EHR systems, schedule appointments, and collect balances at the point of care in a fast-paced dermatology setting.

Ideal candidates will have a high school diploma, basic medical terminology knowledge, and a customer-service mindset focused on upcoming care and patient satisfaction.