Dermatology Front Desk & Patient Concierge

Docs, Llc; Kettering (OH); Hybrid; USD 29,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k matching

Life insurance

Employee assistance program

Paid time off

Job summary

DOCS Dermatology Group is seeking a Medical Receptionist to greet patients, answer multi-line phones, collect insurance information, and schedule appointments. You will sign patients in and out and support physicians and staff to ensure smooth patient care and excellent customer service.

This full-time role includes a benefits package with medical, dental, and vision insurance, 401k matching, life insurance, employee assistance program, and paid time off, along with a friendly, professional work

Qualifications

• High School diploma or equivalent
• Prior experience with medical terminology is a plus
• Ability to learn related center tasks and assist management and physicians
• Self-motivated to achieve high patient care and customer service standards

Responsibilities

• Answering multi-line phones
• Greeting patients and vendors
• Signing patients in and out, obtaining insurance information and any other necessary data
• Scheduling appointments on the phone and at checkout desks
• Collecting outstanding balances and copays
• Providing patients with support and guidance as needed
• Maintaining safe, secure and healthy work environment by establishing and following standards and procedures.

Skills

Phone handling

Customer service

Medical terminology

Team player

Education

High School diploma

Job description

DOCS Dermatology Group is seeking a Medical Receptionist to greet patients, answer multi-line phones, collect insurance information, and schedule appointments. You will sign patients in and out and support physicians and staff to ensure smooth patient care and excellent customer service.

This full-time role includes a benefits package with medical, dental, and vision insurance, 401k matching, life insurance, employee assistance program, and paid time off, along with a friendly, professional work