Medical Front Desk & Patient Care Concierge

Docs, Llc; South Charleston (WV); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k matching

Life insurance

Employee assistance program

Paid time off

Job summary

DOCS Dermatology Group is seeking a Medical Receptionist to greet patients, answer multi-line phones, collect insurance information, sign patients in and out, and schedule appointments with the front desk team.

You will support billing with copay collection, handle patient inquiries with a friendly, professional demeanor, and help maintain a clean, secure work environment in a busy dermatology office.

Qualifications

• High School diploma or equivalent certificate.
• Prior experience with medical terminology is a plus.
• Ability to learn related center tasks and assist management and physicians.
• Self-motivated to achieve the highest patient care and customer service standards.

Responsibilities

• Answering multi-line phones.
• Greeting patients and vendors.
• Signing patients in and out, obtaining insurance information and any other necessary data.
• Scheduling appointments on the phone and at checkout desks.
• Collecting outstanding balances and copays.
• Providing patients with support and guidance as needed.
• Maintaining safe, secure and healthy work environment by establishing and following standards and procedures.

Skills

Medical terminology knowledge

Customer service oriented

Strong communication

Education

High School diploma or equivalent

Job description

DOCS Dermatology Group is seeking a Medical Receptionist to greet patients, answer multi-line phones, collect insurance information, sign patients in and out, and schedule appointments with the front desk team.

You will support billing with copay collection, handle patient inquiries with a friendly, professional demeanor, and help maintain a clean, secure work environment in a busy dermatology office.