Data Entry

Jobtailor; Phoenix (AZ); On-site; USD 36,000 - 54,000; Full time

Job summary

Jobtailor in Phoenix, AZ seeks an Administrative/Data Entry Specialist to review and classify inbound medical documents and upload them into patient charts.

You will route work, validate records, enter demographics and insurance details, and support cross-functional projects and audits. Requirements include a high school diploma or GED, 1 year data entry or customer service, MS Office proficiency, and accurate typing.

Qualifications

• High School Diploma or GED required.
• 1 year customer service and/or data entry experience.
• Working knowledge of Microsoft Office Suite.
• Typing proficiency and ability to handle high call volume.

Responsibilities

• Review and classify inbound faxed documents to patient records.
• Upload documents into patient charts and route workflows.
• Locate and validate patient records; resolve duplicates.
• Enter and validate demographic, insurance, and billing details across payer categories.
• Process and validate orders/referrals including ICD-10 coding.
• Confirm referring provider details and submit provider update requests.
• Initiate follow-up with referring physicians and patients.
• Support cross-functional administrative projects and department initiatives.
• Participate in training, audits, and process improvement activities.
• Provide backup coverage for related administrative workflows during high-volume periods or absences.

Skills

Data Entry

Customer Service

MS Office

Medical Terminology

ICD-10 Coding

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Word

Microsoft Excel

Multi-Level Phone System

Job description

• Review and classify inbound faxed documents, including clinical notes, diagnostic reports, insurance authorizations/denials, lab/pathology results, demographic sheets, medical records requests, radiology orders, and legal/workers' compensation/attorney paperwork
• Upload documents into patient charts, route them to appropriate departments, or initiate follow-up workflows
• Locate and validate patient records and resolve duplicate accounts/records
• Enter and validate demographic, insurance, and billing details across payer categories
• Process and validate orders/referrals, including modality, body part, contrast, laterality, ICD-10 coding, urgency status, and provider comments
• Confirm referring provider details and submit provider update requests
• Initiate follow-up with referring physicians and/or patients
• Support cross-functional administrative projects and department initiatives
• Participate in training, audits, and process improvement activities
• Provide backup coverage for related administrative workflows during high-volume periods or absences

Requirements

• High school diploma, or equivalent
• One (1) year customer service and/or data entry experience
• Working knowledge of Microsoft Office Suite; Outlook, Teams, Word, Excel, etc.
• Proficient using computer systems and typing
• Ability to successfully use a multi-level phone system, receiving a high volume of calls, at one time
• Medical terminology background (preferred)
• Two (2) years' customer service and data entry experience (preferred)
• 21 years or older
• High school diploma/GED
• Valid Driver License (4 points or less)
• Reliable transportation and Auto Insurance

Core Competencies

Demonstrates proficiency in data entry and customer service, with a strong understanding of medical terminology and the ability to manage high-volume administrative tasks efficiently. Capable of utilizing Microsoft Office Suite and navigating complex computer systems to support patient record management and departmental initiatives.

Highest-signal resume keywords

• Data Entry Experience
• Customer Service Skills
• Microsoft Office Suite Proficiency
• Medical Terminology Knowledge
• ICD-10 Coding Familiarity

Hard Skills

• Data Entry
• ICD-10 Coding
• Document Classification
• Patient Record Management
• Order Processing
• Demographic Validation
• Insurance Detail Entry
• Fax Document Review
• Workflow Initiation
• Duplicate Record Resolution

Soft Skills

• Communication Skills
• Organizational Skills
• Attention to Detail
• Problem-Solving Skills
• Team Collaboration

Certifications & Qualifications

• High School Diploma or GED
• Valid Driver License

Industry Keywords

• Medical Records
• Clinical Notes
• Insurance Authorizations
• Patient Charts
• Administrative Workflows

Tools & Technologies

• Microsoft Outlook
• Microsoft Teams
• Microsoft Word
• Microsoft Excel
• Multi-Level Phone System