Data Entry

Jobtailor; New York (NY); On-site; USD 38,000 - 52,000; Full time

Job summary

Jobtailor is seeking a detail-oriented data entry and administrative professional to support patient documentation and clinic workflows. You will classify, validate, and route inbound faxed records, enter accurate demographic and billing data, and assist with referrals and provider updates.

A successful candidate has strong data entry skills, familiarity with MS Office, and healthcare terminology. The role involves high-volume calls and multi-line systems, with opportunities to contribute to

Qualifications

• High school diploma or equivalent required.
• 1 year customer service and/or data entry experience.
• Basic working knowledge of Microsoft Office.
• Proficient typing and computer systems usage.
• Ability to handle high-volume calls on a multi-line system.
• Medical terminology background preferred.
• 2 years customer service and data entry experience preferred.
• Must be 21 years or older.
• Valid driver's license and reliable transportation.

Responsibilities

• Manage inbound documentation through fax queue for scheduling, billing, and workflows.
• Review and classify inbound faxed documents (clinical notes, audits, insurance authorizations).
• Upload documents to patient charts and route to departments.
• Validate patient records, resolve duplicates, and enter demographic data.
• Process orders/referrals for completeness, including ICD-10 coding and provider comments.
• Confirm referring provider details and submit provider updates.
• Initiate follow-up with referring physicians or patients.
• Support cross-functional projects and department initiatives.
• Participate in training, audits, and process improvements.
• Provide backup coverage during high-volume periods or absences.

Skills

Data Entry

Customer Service

Medical Terminology

Document Management

Attention to Detail

Communication

Problem Solving

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Word

Microsoft Excel

Job description

• Manage inbound documentation through the fax queue, ensuring timely and accurate processing, data entry, and routing of information supporting patient scheduling, billing, and clinical workflows
• Review and classify inbound faxed documents, including clinical notes, diagnostic reports, insurance authorizations/denials, lab/pathology results, demographic sheets, medical records requests, radiology orders, and legal/workers' compensation/attorney paperwork
• Upload documents into patient charts, route them to appropriate departments, or initiate follow-up workflows
• Locate and validate patient records and resolve duplicate accounts/records
• Enter and validate demographic information, insurance, and billing details across all payer categories
• Process and validate orders/referrals for completeness and accuracy, including modality, body part, contrast, laterality, ICD-10 coding, urgency status, and provider comments
• Confirm referring provider details and submit provider update requests (RPDs)
• Initiate follow-up with referring physicians and/or patients
• Support cross-functional administrative projects and department initiatives
• Participate in training, audits, and process improvement activities
• Provide backup coverage for related administrative workflows during high-volume periods or team member absences

Requirements

• High school diploma, or equivalent
• One (1) year customer service and/or data entry experience
• Working knowledge of Microsoft Office Suite; Outlook, Teams, Word, Excel, etc.
• Proficient using computer systems and typing
• Ability to successfully use a multi-level phone system, receiving a high volume of calls, at one time
• Medical terminology background preferred
• Two (2) years' customer service and data entry experience preferred
• 21 years or older
• High school diploma/GED
• Valid Driver License (4 points or less)
• Reliable transportation and Auto Insurance

Core Competencies

Demonstrates proficiency in data entry and customer service, with a strong understanding of medical terminology and the ability to manage documentation workflows effectively. Capable of utilizing Microsoft Office Suite and handling high-volume phone systems while ensuring accurate processing of patient information.

Highest-signal resume keywords

• Data Entry
• Customer Service
• Microsoft Office Suite
• Medical Terminology
• Document Management

Hard Skills

• Data Entry
• ICD-10 Coding
• Document Classification
• Patient Record Validation
• Order Processing

Soft Skills

• Attention to Detail
• Communication
• Problem Solving

Certifications & Qualifications

• High School Diploma
• Valid Driver License

Industry Keywords

• Patient Scheduling
• Billing
• Clinical Workflows
• Insurance Authorizations
• Medical Records

Tools & Technologies

• Microsoft Outlook
• Microsoft Teams
• Microsoft Word
• Microsoft Excel