Data Entry

Jobtailor; Houston (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Jobtailor is seeking an administrative records assistant to manage inbound documentation and ensure accurate data entry for patient charts in a fast-paced medical environment. The role involves reviewing faxed documents, uploading to charts, and routing to the correct departments.

Candidates should have strong Microsoft Office skills, experience with high-volume calls, and attention to detail. High school diploma or GED required; driver license and reliable transportation are expected in this

Qualifications

• High school diploma or GED.
• 1 year customer service and/or data entry experience.
• Proficient with Microsoft Office; Outlook, Teams, Word, Excel.
• Able to use a multi-level phone system handling high call volumes.
• Medical terminology background preferred.
• 2 years customer service and data entry experience preferred.
• 21 years or older.
• Valid Driver License (4 points or less).
• Reliable transportation and Auto Insurance.

Responsibilities

• Manage inbound documentation through the fax queue.
• Review and classify inbound faxed documents including clinical notes and reports.
• Upload documents into patient charts and route to appropriate departments.
• Initiate follow-up workflows as required.
• Locate and validate patient records and resolve duplicates.
• Enter and validate demographic, insurance and billing details.
• Process and validate orders/referrals for completeness and accuracy.
• Confirm referring provider details and submit provider update requests.
• Initiate follow-up with referring physicians and/or patients.
• Provide backup coverage for related administrative workflows during high-volume periods.
• Participate in training, audits, and process improvement activities.
• Support cross-functional administrative projects and department initiatives.

Skills

Customer Service

Data Entry

MS Office

Typing

Phone System

Education

High School Diploma or GED

Valid Driver License

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Word

Microsoft Excel

Job description

• Manage inbound documentation through the fax queue
• Review and classify inbound faxed documents, including clinical notes, diagnostic reports, insurance authorizations/denials, lab/pathology results, demographic sheets, medical records requests, radiology orders, and legal/workers' compensation/attorney paperwork
• Upload documents into patient charts and route them to appropriate departments
• Initiate follow-up workflows as required
• Locate and validate patient records and resolve duplicate accounts/records
• Enter and validate demographic information and insurance and billing details across all payer categories
• Process and validate orders/referrals for completeness and accuracy
• Confirm referring provider details and submit provider update requests
• Initiate follow-up with referring physicians and/or patients
• Support cross-functional administrative projects and department initiatives
• Participate in training, audits, and process improvement activities
• Provide backup coverage for related administrative workflows during high-volume periods or team member absences

Requirements

• High school diploma, or equivalent
• One (1) year customer service and/or data entry experience
• Working knowledge of Microsoft Office Suite; Outlook, Teams, Word, Excel, etc.
• Proficient using computer systems and typing
• Ability to successfully use a multi-level phone system, receiving a high volume of calls, at one time
• Medical terminology background preferred
• Two (2) years' customer service and data entry experience preferred
• 21 years or older
• High school diploma/GED
• Valid Driver License (4 points or less)
• Reliable transportation and Auto Insurance

Core Competencies

Demonstrates proficiency in managing documentation workflows, including reviewing, classifying, and validating patient records. Strong background in customer service and data entry, with a focus on accuracy and attention to detail in a medical environment.

Highest-signal resume keywords

• Customer Service Experience
• Data Entry Skills
• Microsoft Office Suite Proficiency
• Medical Terminology Knowledge
• Document Management

Hard Skills

• Data Entry
• Document Review
• Record Validation
• Order Processing
• Insurance Verification

Soft Skills

• Attention to Detail
• Communication Skills
• Organizational Skills

Certifications & Qualifications

• High School Diploma or GED
• Valid Driver License

Industry Keywords

• Medical Records
• Clinical Notes
• Diagnostic Reports
• Insurance Authorizations
• Patient Charts

Tools & Technologies

• Microsoft Outlook
• Microsoft Teams
• Microsoft Word
• Microsoft Excel