Data Entry

Jobtailor; Cleveland (OH); On-site; USD 32,000 - 48,000; Full time

Job summary

Jobtailor in Cleveland, OH seeks an Administrative/Data Entry Specialist to manage inbound documentation and support patient records workflows. You will classify clinical, insurance, and demographic documents and upload them into patient charts, routing tasks to appropriate departments or initiating follow-up workflows.

Role requires strong MS Office skills, accurate data entry, and the ability to handle high-volume calls. Familiarity with medical terminology is a plus.

Qualifications

• One (1) year customer service and/or data entry experience required.
• Working knowledge of Microsoft Office Suite; Outlook, Teams, Word, Excel, etc.
• Medical terminology background preferred.
• Two (2) years' customer service and data entry experience preferred.
• 21 years or older.
• High school diploma/GED.

Responsibilities

• Manage inbound documentation through the fax queue.
• Review and classify clinical, diagnostic, insurance, laboratory, demographic, medical records, radiology, legal, workers' compensation, and attorney documents.
• Upload documents into patient charts, route them to appropriate departments, or initiate follow-up workflows.
• Locate and validate patient records and resolve duplicate accounts/records.
• Enter and validate demographic, insurance, and billing details across payer categories.
• Process and validate orders/referrals, including modality, body part, contrast, laterality, ICD-10 coding, urgency status, and provider comments.
• Confirm referring provider details and submit provider update requests.
• Initiate follow-up with referring physicians and/or patients.
• Support cross-functional administrative projects and department initiatives.
• Participation in training, audits, and process improvement activities.
• Provide backup coverage for related administrative workflows during high-volume periods or absences.

Skills

Data Entry

ICD-10 Coding

Customer Service

Microsoft Office Suite

Medical Terminology

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

• Manage inbound documentation through the fax queue
• Review and classify clinical, diagnostic, insurance, laboratory, demographic, medical records, radiology, legal, workers' compensation, and attorney documents
• Upload documents into patient charts, route them to appropriate departments, or initiate follow-up workflows
• Locate and validate patient records and resolve duplicate accounts/records
• Enter and validate demographic, insurance, and billing details across payer categories
• Process and validate orders/referrals, including modality, body part, contrast, laterality, ICD-10 coding, urgency status, and provider comments
• Confirm referring provider details and submit provider update requests
• Initiate follow-up with referring physicians and/or patients
• Support cross-functional administrative projects and department initiatives
• Participate in training, audits, and process improvement activities
• Provide backup coverage for related administrative workflows during high-volume periods or absences

Requirements

• High school diploma, or equivalent
• One (1) year customer service and/or data entry experience
• Working knowledge of Microsoft Office Suite; Outlook, Teams, Word, Excel, etc.
• Proficient using computer systems and typing
• Ability to successfully use a multi-level phone system, receiving a high volume of calls, at one time
• Medical terminology background preferred
• Two (2) years' customer service and data entry experience preferred
• 21 years or older
• High school diploma/GED
• Valid Ohio Driver License (4 points or less)
• Reliable transportation and Auto Insurance

Core Competencies

Demonstrates proficiency in managing and processing clinical documentation, including ICD-10 coding and medical terminology, while ensuring accuracy in data entry and customer service. Capable of supporting administrative workflows and cross-functional projects in a high-volume environment.

Highest-signal resume keywords

• ICD-10 Coding
• Data Entry
• Customer Service
• Microsoft Office Suite
• Medical Terminology

ATS Optimization Keywords

Hard Skills

• Data Entry
• ICD-10 Coding
• Document Management
• Record Validation
• Order Processing

Soft Skills

• Communication
• Problem-Solving
• Attention to Detail

Certifications & Qualifications

• High School Diploma or GED
• Valid Ohio Driver License

Industry Keywords

• Clinical Documentation
• Patient Records
• Insurance Details
• Demographic Information
• Referral Processing

Tools & Technologies

• Microsoft Office Suite
• Multi-Level Phone System