Danish Speaking Social Media Support Advisor -Remote in Greece

Employers from Greece; United States; Remote; USD 45,000 - 73,000; Full time

Benefits offered by this job

Competitive monthly salary

Monthly performance bonus

Fully paid training

Relocation package (Flight, Airport/Th

Health insurance

Private health insurance

Two extra salaries per year

Job summary

Patrique Mercier Recruitment By Nellie is seeking a Danish-speaking Social Media Support Advisor to join our client’s team in the United States. You will provide high-quality customer support across social platforms, resolve issues promptly, and help maintain an excellent brand experience for Danish-speaking customers.

The role requires fluent Danish and English, experience in social media or customer service, strong communication, and the ability to multitask in a fast-paced environment.

Qualifications

• Fluent in Danish and English with strong written and verbal skills.
• Experience in social media support or customer service.
• Understanding of major social platforms and engagement strategies.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Provide high-quality support to Danish-speaking customers through various social media channels, promptly addressing inquiries and resolving issues.
• Monitor social media platforms to ensure timely responses to comments, messages, and questions from users.
• Engage proactively with customers to create a positive atmosphere and enhance brand loyalty.
• Collaborate with the marketing team to ensure communications are aligned with the brand's voice and messaging.
• Analyze customer interactions and feedback to identify trends and recommend improvements to services and products.
• Assist in producing engaging and relevant social media content targeted at the Danish-speaking audience.
• Stay updated on the latest trends in social media and customer service best practices to enhance support strategies.

Skills

Danish language

English language

Social media support

Customer service

Communication skills

Analytical thinking

Multitasking

Social media analytics tools

Tools

Social media analytics tools

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a Danish Speaking Social Media Support Advisor. This role is designed for individuals who have a passion for social media and a strong commitment to providing outstanding customer support. As a Danish Speaking Social Media Support Advisor, you will be a crucial link in building and maintaining relationships with our clients' Danish-speaking customers.

Responsibilities

• Provide high-quality support to Danish-speaking customers through various social media channels, promptly addressing inquiries and resolving issues.
• Monitor social media platforms to ensure timely responses to comments, messages, and questions from users.
• Engage proactively with customers to create a positive atmosphere and enhance brand loyalty.
• Collaborate with the marketing team to ensure communications are aligned with the brand's voice and messaging.
• Analyze customer interactions and feedback to identify trends and recommend improvements to services and products.
• Assist in producing engaging and relevant social media content targeted at the Danish-speaking audience.
• Stay updated on the latest trends in social media and customer service best practices to enhance support strategies.

Requirements

• Fluent in Danish and English, possessing excellent written and verbal communication skills.
• Previous experience in social media support, community management, or customer service is preferred.
• Strong understanding of various social media platforms and effective user engagement strategies.
• Exceptional problem-solving abilities and a commitment to customer satisfaction.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Familiarity with social media analytics tools is an asset.
• A collaborative team player with a positive attitude and a passion for helping others.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...