Danish Speaking Client Support Specialist -Remote in Greece

Employers from Greece; United States; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Hotel & Airport Transfer

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Patrique Mercier Recruitment By Nellie is seeking a Danish Speaking Client Support Specialist in the United States. The role focuses on delivering high-quality service to Danish-speaking clients via phone, email, and live chat, while maintaining accurate CRM records and collaborating with the team.

Ideal candidates are fluent in Danish and English, with prior customer support experience and strong communication skills.

Qualifications

• Fluency in Danish and English, both written and spoken.
• Experience in customer support or similar role desirable.
• Strong communication and interpersonal skills.

Responsibilities

• Provide outstanding support to Danish-speaking clients across phone, email, and live chat.
• Manage customer inquiries related to products, services, and account issues with professionalism.
• Troubleshoot customer concerns and deliver timely solutions to ensure satisfaction.
• Document all interactions in the CRM for follow-up.
• Collaborate with team members to maintain high service standards.
• Identify opportunities to improve support processes and optimize service.
• Stay updated on product offerings to provide accurate information.

Skills

Danish language

English language

Customer service

Communication skills

Problem solving

Multitasking

CRM familiarity

Tools

CRM systems

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is pleased to announce an opening for a Danish Speaking Client Support Specialist. This role is perfect for individuals who are dedicated to providing excellent customer service and are eager to support Danish-speaking clients with their inquiries in a positive and efficient manner.

Responsibilities

• Provide outstanding support to Danish-speaking clients across various communication channels, including phone, email, and live chat.
• Manage customer inquiries related to products, services, and account issues with professionalism and care.
• Troubleshoot customer concerns and deliver timely and effective solutions to ensure satisfaction.
• Accurately document all customer interactions in the CRM system for streamlined follow-up.
• Collaborate with team members to maintain high service standards and enhance the customer experience.
• Identify opportunities for improving support processes and participate in discussions to optimize customer service.
• Stay updated on product offerings to provide relevant and accurate information to clients.

Requirements

• Fluency in Danish and English, both written and spoken.
• Previous experience in customer support or a similar role is desirable.
• Strong communication and interpersonal skills.
• Proficient in problem-solving with a focus on customer satisfaction.
• Able to multitask effectively in a fast-paced environment.
• Familiarity with CRM systems and standard computer applications.
• Passionate about providing outstanding customer service and client support.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...