Danish Speaking Client Relations Specialist -Remote in Greece

Employers from Greece; United States; Remote; USD 45,000 - 67,000; Full time

Benefits offered by this job

Competitive monthly salary

Monthly performance bonus

Fully paid training

Fully paid relocation package

Health insurance

Private health insurance

2 extra salaries per year

And much more

Job summary

Patrique Mercier Recruitment FR is excited to offer a position for a Danish Speaking Client Relations Specialist. This role is perfect for individuals who enjoy building strong relationships and providing outstanding support to Danish-speaking clients in a dynamic and collaborative environment.

You will communicate across phone, email, and live chat; respond to inquiries with personalized assistance; and document interactions in the CRM for accurate tracking.

Qualifications

• Fluent in Danish and English, both written and spoken.
• Experience in client relations or customer support.
• Strong communication and problem-solving skills.

Responsibilities

• Communicate with Danish-speaking clients via phone, email, and live chat to build and maintain relationships.
• Respond to inquiries with personalized product/service guidance.
• Resolve client issues to ensure high satisfaction and loyalty.
• Document all client interactions in the CRM for tracking and follow-up.
• Collaborate with team to improve service delivery and client relations.
• Identify upsell or cross-sell opportunities based on client needs.
• Stay knowledgeable about offerings and industry trends to inform clients.

Skills

Danish fluency

English fluency

Customer relations

CRM experience

Communication skills

Tools

CRM software

MS Office

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is excited to offer a position for a Danish Speaking Client Relations Specialist. This role is perfect for individuals who enjoy building strong relationships and providing outstanding support to Danish-speaking clients in a dynamic and collaborative environment.

Responsibilities

• Communicate with Danish-speaking clients through various channels, including phone, email, and live chat, to develop and maintain positive relationships.
• Respond to inquiries regarding products and services, providing personalized assistance tailored to client needs.
• Effectively manage and resolve client issues, ensuring a high level of satisfaction and loyalty.
• Document all client interactions in the CRM system for accurate tracking and follow-up.
• Collaborate with team members to continuously enhance service delivery and client relationship practices.
• Identify opportunities for upselling or cross-selling based on understanding client needs.
• Remain knowledgeable about company offerings and industry trends to effectively inform clients.

Requirements

• Fluency in Danish and English, both written and spoken.
• Experience in client relations, customer support, or a similar role is preferred.
• Exceptional communication and interpersonal abilities.
• Strong problem-solving skills with a focus on client satisfaction.
• Ability to multitask and prioritize effectively in a challenging environment.
• Familiarity with CRM software and standard computer applications.
• A true passion for building relationships and delivering exceptional service to clients.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...