Danish Speaking Multilingual Support Representative -Remote in Greece

Employers from Greece; United States; Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Monthly bonus

Fully paid training

Relocation package

Health insurance

Extra salaries per year

Job summary

Patrique Mercier Recruitment By Nellie is seeking a Danish Speaking Multilingual Support Representative in the United States. The role focuses on delivering outstanding customer service in Danish and other languages across phone, email, and chat.

The ideal candidate communicates clearly, solves problems efficiently, and maintains CRM records. Training is provided, with opportunities for growth through performance bonuses and relocation support.

Qualifications

• Fluency in Danish and at least one additional language (written and spoken).
• Previous customer service experience is advantageous.
• Excellent communication and interpersonal skills.
• Strong problem-solving and customer satisfaction focus.
• Ability to prioritize and manage tasks in a fast-paced environment.
• Familiarity with CRM software and MS Office.

Responsibilities

• Provide Danish and multilingual support across phone, email, and chat.
• Resolve inquiries and provide detailed product information promptly.
• Handle customer complaints with professionalism.
• Log interactions in CRM for tracking and follow-up.
• Collaborate with team members and other departments.
• Participate in ongoing training on products and services.
• Suggest improvements for service processes.

Skills

Danish language

Additional languages

Customer service

Communication skills

Problem solving

Multitasking

CRM knowledge

MS Office

Tools

CRM software

MS Office

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is excited to offer a rewarding opportunity for a Danish Speaking Multilingual Support Representative. This role is designed for individuals who excel in customer service and are fluent in multiple languages, particularly Danish.

Responsibilities

• Provide excellent support to clients in Danish and other languages across various platforms including phone, email, and chat.
• Assist customers with inquiries, resolve their issues, and provide detailed product information promptly.
• Handle and resolve customer complaints and feedback with professionalism and care.
• Accurately log all customer interactions in the CRM system for effective tracking and follow-up.
• Work in collaboration with team members and other departments to ensure a consistent and positive customer experience.
• Participate in ongoing training to keep up-to-date with products/services and enhance customer service skills.
• Proactively suggest improvements for service processes and customer interactions.

Requirements

• Fluency in Danish and at least one additional language (English, Swedish, Norwegian, etc.), both written and spoken.
• Prior experience in customer service or a related field is advantageous.
• Exceptional communication and interpersonal skills.
• Strong problem-solving skills with a focus on customer satisfaction.
• Ability to effectively prioritize and manage tasks in a fast-paced environment.
• Familiarity with customer support software and Microsoft Office tools.
• Enthusiastic, adaptable, and dedicated to delivering outstanding customer service.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...