Danish Speaking Customer Care Agent -Remote in Greece

Employers from Greece; United States; Remote; USD 33,000 - 51,000; Full time

Benefits offered by this job

Competitive salary

Monthly bonus

Training paid

Relocation package

Health insurance

Private health insurance

Two extra salaries per year

And more

Job summary

Patrique Mercier Recruitment FR seeks a Danish Speaking Customer Care Agent to join the team and assist Danish-speaking clients via phone, email, and chat. You will deliver high-quality service, resolve inquiries, and maintain product knowledge to ensure customer satisfaction.

Qualified candidates are fluent in Danish and English and have experience in customer service. The role offers full training, relocation support, and health benefits in a supportive environment.

Qualifications

• Fluency in Danish and English, written and spoken.
• Experience in customer service or related field is an advantage.
• Strong communication and interpersonal skills required.
• Proven ability to resolve customer issues and ensure satisfaction.
• Familiarity with customer service software and Microsoft Office Suite.
• Meticulous attention to detail and strong organizational skills.
• Commitment to providing outstanding customer service.

Responsibilities

• Deliver excellent customer support to Danish-speaking clients via phone, email, and chat.
• Handle inquiries, address concerns, and provide effective solutions.
• Resolve issues promptly to ensure high customer satisfaction.
• Document customer interactions accurately in the CRM system.
• Maintain thorough knowledge of products and services to assist customers.
• Collaborate with colleagues to improve customer service processes.
• Participate in training sessions to enhance customer service skills and product knowledge.

Skills

Danish fluency

English fluency

Customer service experience

Communication skills

Issue resolution

CRM software

Microsoft Office

Attention to detail

Tools

CRM software

Microsoft Office

Job description

Patrique Mercier Recruitment FR is looking for a Danish Speaking Customer Care Agent to join our dedicated team. If you are passionate about helping people and are fluent in Danish, this position offers a great opportunity to provide exceptional service to our Danish-speaking clients.

Responsibilities

• Deliver excellent customer support to Danish-speaking clients via phone, email, and chat.
• Handle customer inquiries, address concerns, and provide effective solutions.
• Ensure a high level of customer satisfaction by resolving issues promptly.
• Document customer interactions accurately within our CRM system.
• Maintain thorough knowledge of our products and services to assist customers effectively.
• Collaborate with colleagues to improve customer service processes and overall experience.
• Participate in training sessions to enhance customer service skills and product knowledge.

Requirements

• Fluency in Danish and English, both written and spoken.
• Experience in customer service or a related field is an advantage.
• Strong communication and interpersonal skills.
• Proven ability to resolve customer issues and ensure satisfaction.
• Familiarity with customer service software and Microsoft Office Suite.
• Meticulous attention to detail and strong organizational skills.
• A commitment to providing outstanding customer service.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...