Customer Success & Order Fulfillment Specialist

Motion; Saint George (UT); On-site; USD 31,000 - 52,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Vacation, sick, and holiday pay

Tuition reimbursement

Job summary

Motion Industries is seeking a Customer Service Representative to accurately fulfill customer orders and manage inbound calls under close supervision. You will process orders, provide quotes, and enter orders via telephone, email, fax, or walk-in visits, while supporting inventory and shipping decisions.

Responsibilities include maintaining relationships to drive repeat business, negotiating pricing within guidelines to protect gross profit, and coordinating with Account Representatives to

Qualifications

• High school diploma or GED required.
• Zero to three years of related experience.
• Ability to use basic computer and business systems.

Responsibilities

• Handle customer inquiries regarding products, provide quotes, and process orders.
• Enter orders via telephone, fax, email, electronic methods, or walk-in (counter sales).
• Influence gross profit by negotiating sale and purchase prices within parameters.
• May adjust non-contract pricing to meet customer demands while maximizing profit.
• Build customer relationships to drive repeat business and improvements.

Skills

Reliability

Organization

Attention to detail

Communication skills

Multi-tasking

Time management

Computer skills

Product knowledge

Education

High school diploma or GED

Tools

Business systems

Email / CRM tools

Internet search capabilities

Job description

Motion Industries is seeking a Customer Service Representative to accurately fulfill customer orders and manage inbound calls under close supervision. You will process orders, provide quotes, and enter orders via telephone, email, fax, or walk-in visits, while supporting inventory and shipping decisions.

Responsibilities include maintaining relationships to drive repeat business, negotiating pricing within guidelines to protect gross profit, and coordinating with Account Representatives to