Customer Service Specialist - Metal (Training + Growth)

Oldcastle BuildingEnvelope; Cleveland (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive benefits

PTO and holidays

Performance bonuses

Training opportunities

Job summary

Oldcastle BuildingEnvelope is seeking a Customer Service Representative in Cleveland, Ohio. Responsibilities include maintaining product knowledge, documenting customer transactions, and coordinating between sales and production. The ideal candidate has at least one year of customer service experience and prefers exposure to construction or manufacturing. Benefits include competitive pay, work-life balance, and training opportunities. Join our team to help shape projects that matter.

Qualifications

• Minimum of 1 year previous customer service experience in customer-facing role.
• 1-2 years experience in construction or manufacturing industry.
• Ability to work overtime when required.

Responsibilities

• Maintain knowledge of products and services.
• Document customer interactions and transactions.
• Coordinate between sales and production.

Skills

Customer service experience

Organizational skills

Attention to detail

Communication skills

Tools

AS400

SAP

Job description

Oldcastle BuildingEnvelope is seeking a Customer Service Representative in Cleveland, Ohio. Responsibilities include maintaining product knowledge, documenting customer transactions, and coordinating between sales and production. The ideal candidate has at least one year of customer service experience and prefers exposure to construction or manufacturing. Benefits include competitive pay, work-life balance, and training opportunities. Join our team to help shape projects that matter.