Customer Care Specialist – Metal Building Solutions

Whirlwind Steel Buildings, Inc.; Houston (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health Insurance

401(k)

Paid Time Off

Job summary

A leading company in the metal building industry is looking for a dedicated Customer Service Representative. The role involves engaging with customers, resolving inquiries, and ensuring a seamless service experience. Ideal candidates will possess strong communication and problem-solving skills, with a preference for those having sales or customer service experience. This full-time position offers a competitive salary and benefits including health insurance and a 401(k).

Qualifications

• Experience in sales or customer service preferred.
• Strong communication skills, both written and verbal.
• Ability to work in a fast-paced environment with attention to detail.

Responsibilities

• Serve as the primary contact for customers, addressing inquiries and providing updates on orders.
• Manage and communicate with customers regarding backorders.
• Investigate and resolve claims and backorders efficiently.

Skills

Communication

Problem Solving

Customer Service

Education

High School Diploma or equivalent

Job description

A leading company in the metal building industry is looking for a dedicated Customer Service Representative. The role involves engaging with customers, resolving inquiries, and ensuring a seamless service experience. Ideal candidates will possess strong communication and problem-solving skills, with a preference for those having sales or customer service experience. This full-time position offers a competitive salary and benefits including health insurance and a 401(k).