Customer Service & Orders Specialist — Growth & Training

Oldcastle BuildingEnvelope; Westbrook (CT); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Competitive benefits

Work-life balance

Performance raises/bonuses

Training

Job summary

Oldcastle BuildingEnvelope in Westbrook, CT is seeking a Customer Service Representative to join our dynamic team. You will enter orders, review accuracy, answer calls from our existing customer base, and handle related administrative duties in a fast-paced environment, typically Monday through Friday 8am–5pm.

The right candidate will demonstrate exceptional customer service, strong verbal and written communication, accurate data-entry, basic math, and the ability to work well with others and

Qualifications

• Experience in customer service or call center environments.
• Ability to enter orders accurately and review for errors.
• Strong communication skills, both verbal and written.

Responsibilities

• Enter customer orders into the system and review for accuracy.
• Respond to incoming calls from existing customers.
• Handle miscellaneous administrative duties in a fast-paced environment.

Skills

Exceptional customer service

Verbal and written communication

Data-entry

Computer skills

Basic math

Adaptable

Team player

Attendance reliability

Overtime as needed

Safety mindset

Job description

Oldcastle BuildingEnvelope in Westbrook, CT is seeking a Customer Service Representative to join our dynamic team. You will enter orders, review accuracy, answer calls from our existing customer base, and handle related administrative duties in a fast-paced environment, typically Monday through Friday 8am–5pm.

The right candidate will demonstrate exceptional customer service, strong verbal and written communication, accurate data-entry, basic math, and the ability to work well with others and