Customer Service & Operations Leader

Meijer Inc.; Cincinnati, Northern (OH, KY); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Parental leave

Education assistance

Team member discount

Development programs

Job summary

Meijer in Cincinnati, OH is seeking an Area Leader to drive team engagement, onboarding, coaching and performance across the span of care. You will own budgeting and area operations, while fostering safety and a culture of continuous improvement within a multi-store region.

The role requires a Bachelor's degree or equivalent experience, 4+ years in retail or customer service, and proven leadership. Meijer offers development, education assistance, and a strong community focus.

Qualifications

• Bachelor's degree or equivalent experience.
• 4+ years of retail/grocery or customer service.
• Progressive leadership experience preferred.
• Strong business acumen and financial analysis ability.

Responsibilities

• Lead engagement and onboarding, coaching and development within span of care.
• Oversee area operations and financial results, budget ownership.
• Drive safety, compliance and store condition management.
• Guide Team Leaders and Leads in daily work and training needs.

Skills

Leadership experience

Customer service

Communication

Financial acumen

Education

Bachelor's degree or equivalent experience

Job description

Meijer in Cincinnati, OH is seeking an Area Leader to drive team engagement, onboarding, coaching and performance across the span of care. You will own budgeting and area operations, while fostering safety and a culture of continuous improvement within a multi-store region.

The role requires a Bachelor's degree or equivalent experience, 4+ years in retail or customer service, and proven leadership. Meijer offers development, education assistance, and a strong community focus.