Customer Service Agent | Flexible Scheduling & Growth

Enterprise Call Center; Wakefield Mobile Home Park (GA); On-site; USD 1,515,000 - 1,791,000; Full time

Benefits offered by this job

Paid training

Paid time off

Aflac supplemental insurance

Performance-based incentives

Career advancement opportunities

MDLive telehealth

Job summary

Genesis Call Center is hiring Customer Service Agents to support national brands. In this full-time, hourly role you will handle inbound interactions, assist customers with questions and service requests, and provide product support with professionalism and brand alignment.

Paid training after certification, flexible scheduling options, and a W2 employment structure with stability and advancement opportunities are offered.

Qualifications

• High school diploma or GED required.
• Must be at least 18 years old and authorized to work in the United States.
• U.S. resident (excludes certain states).
• Ability to follow detailed processes and meet performance expectations.
• Strong communication and active listening skills.

Responsibilities

• Handle inbound interactions for major brands.
• Assist customers with questions, service requests, accounts, and product support.
• Deliver high-quality customer care with professionalism and brand alignment.
• Follow guided systems to ensure accuracy and consistency.
• Flexibility in scheduling after certification.

Skills

Strong communication

Active listening

Computer literacy

Independent worker

Bilingual (Spanish/English)

Education

High school diploma or GED

Job description

Genesis Call Center is hiring Customer Service Agents to support national brands. In this full-time, hourly role you will handle inbound interactions, assist customers with questions and service requests, and provide product support with professionalism and brand alignment.

Paid training after certification, flexible scheduling options, and a W2 employment structure with stability and advancement opportunities are offered.