Customer Service

AppleOne Employment Services; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

AppleOne Employment Services seeks a friendly Customer Service Representative for our corporate office in Wynwood, Miami. You will engage with customers via phone, email, and other channels, delivering helpful, accurate information and resolving issues in a fast-paced setting.

Ideal candidates bring prior customer service from retail, hospitality, or call centers and possess a professional, customer-oriented attitude. Join a team committed to excellent service and growth.

Qualifications

• Previous customer service, retail, hospitality, or call center experience preferred.
• Professional, friendly, and customer-oriented attitude.

Responsibilities

• Respond to customer inquiries via phone, email, and other channels.
• Assist customers with questions, concerns, and general requests.
• Provide accurate information about products, services, and company policies.
• Resolve customer issues professionally and efficiently.

Skills

Customer service experience

Communication skills

Job description

We are seeking a friendly, professional, and customer-focused Customer Service Representative to join our team at a corporate office in Wynwood! The ideal candidate enjoys helping people, communicating with customers, and providing excellent service in a fast-paced office environment. This is a great opportunity for someone with retail, hospitality, call center, or general customer service experience looking to grow within a professional corporate setting.

Responsibilities

• Respond to customer inquiries via phone, email, and other communication channels.
• Assist customers with questions, concerns, and general requests.
• Provide accurate information about products, services, and company policies.
• Resolve customer issues professionally and efficiently.

Qualifications

• Previous customer service, retail, hospitality, or call center experience preferred.
• Professional, friendly, and customer-oriented attitude.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants, Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.