Receptionist / Front Office Support

AppleOne Employment Services; Fremont (CA); On-site; USD 22,000 - 33,000; Full time

Job summary

AppleOne Employment Services is seeking a friendly Receptionist / Front Office Support to join a local client’s team in Fremont, CA. The role involves greeting visitors, answering calls, and assisting with basic office tasks, with English and conversational Spanish useful for Spanish-speaking customers.

The ideal candidate will be courteous, reliable, computer-savvy, and capable of managing calendars, email, and general administrative duties while delivering excellent customer service at a busy

Qualifications

• Ability to communicate effectively in English and conversational Spanish.
• Strong customer service and interpersonal skills.
• Comfortable working with computers and learning new software or systems.
• Basic knowledge of Microsoft Office, including Outlook, Word, and Excel, preferred.
• Strong verbal and written communication skills.

Responsibilities

• Greet and assist customers, visitors, and employees in a friendly and professional manner.
• Answer and direct incoming phone calls to the appropriate departments or team members.
• Communicate with customers in both English and Spanish as needed.
• Provide excellent customer service and respond to general questions and inquiries.
• Assist with scheduling appointments and maintaining calendars.
• Enter and update information accurately within computer systems.
• Assist with email correspondence and basic office communications.
• Perform general administrative duties, including filing, scanning, copying, and organizing documents.
• Maintain an organized and professional front desk and reception area.
• Take accurate messages and communicate information to appropriate team members.
• Provide additional administrative and clerical support as needed.

Skills

Bilingual English/Spanish

Customer service

Interpersonal skills

Computer literacy

Microsoft Office

Tools

Microsoft Office

Job description

Receptionist / Front Office Support

A local client is looking to hire a friendly and professional Receptionist to join their team. This position is ideal for someone who enjoys interacting with people, is comfortable using computers, and is able to communicate effectively in both English and conversational Spanish.

Position Overview

The Receptionist will serve as the first point of contact for customers, visitors, and callers, providing a welcoming and professional experience. The ideal candidate will have strong customer service skills, good computer knowledge, and the ability to comfortably hold conversations in Spanish to assist Spanish-speaking customers when needed.

Key Responsibilities

• Greet and assist customers, visitors, and employees in a friendly and professional manner.
• Answer and direct incoming phone calls to the appropriate departments or team members.
• Communicate with customers in both English and Spanish as needed.
• Provide excellent customer service and respond to general questions and inquiries.
• Assist with scheduling appointments and maintaining calendars.
• Enter and update information accurately within computer systems.
• Assist with email correspondence and basic office communications.
• Perform general administrative duties, including filing, scanning, copying, and organizing documents.
• Maintain an organized and professional front desk and reception area.
• Take accurate messages and communicate information to appropriate team members.
• Provide additional administrative and clerical support as needed.

Qualifications

• Ability to communicate effectively in English and conversational Spanish.
• Strong customer service and interpersonal skills.
• Comfortable working with computers and learning new software or systems.
• Basic knowledge of Microsoft Office, including Outlook, Word, and Excel, preferred.
• Strong verbal and written communication skills.
• Professional and friendly demeanor.
• Good organizational skills and attention to detail.
• Ability to multitask and prioritize responsibilities in a busy office environment.
• Dependable, punctual, and comfortable working as part of a team.

Qualifications

• Ability to communicate effectively in English and conversational Spanish.
• Strong customer service and interpersonal skills.
• Comfortable working with computers and learning new software or systems.
• Basic knowledge of Microsoft Office, including Outlook, Word, and Excel, preferred.
• Strong verbal and written communication skills.
• Professional and friendly demeanor.
• Good organizational skills and attention to detail.
• Ability to multitask and prioritize responsibilities in a busy office environment.
• Dependable, punctual, and comfortable working as part of a team.

Ideal Candidate

The ideal candidate is friendly, professional, computer savvy, and customer-service oriented. They should feel comfortable engaging with customers in person and over the phone and be able to carry on a conversation in Spanish when assisting Spanish-speaking customers. A positive attitude, strong communication skills, and willingness to learn are important for success in this role.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment‑qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.