Customer Service Rep REMOTE

AppleOne Employment Services; Absecon (NJ); Remote; USD 21,000 - 29,000; Full time

Job summary

AppleOne Employment Services is seeking a Customer Service Representative for a remote position. You will handle inquiries, data entry and calls, delivering friendly service to a diverse client base.

Pay is $18/hr on w2 with training Monday through Friday 8:00 AM–4:30 PM Eastern for three weeks. Start dates: Sep 21st and 11/02. Minimum 6 months' experience; bi-lingual Spanish is a plus; strong organization and communication skills required; able to multitask in a fast-paced environment.

Qualifications

• Minimum of 6 months experience needed.
• Strong data entry and telephone skills.
• Excellent organizational, interpersonal, written, and verbal communication skills.
• Ability to perform comfortably in a fast-paced work environment.
• Ability to successfully execute many complex tasks simultaneously.
• Ability to work as a team member, as well as independently.
• Previous experience with computers, phone systems, and headsets preferred.
• Previous experience in customer service and call center preferred.
• Bi-lingual Spanish is a plus.

Skills

Data entry

Telephone skills

Organizational skills

Interpersonal skills

Written communication

Verbal communication

Bilingual Spanish

Tools

Computers

Phone systems

Headsets

Job description

Customer Service Representative - REMOTE

Start Date: Sep 21st

Pay: $18/hr on w2

Training: M-F 8:00 AM - 4:30 PM Eastern for a duration of 3 weeks

Start Date: 11/02

Background & Experience Required:

• Minimum of 6 months experience needed;
• Strong data entry and telephone skills;
• Excellent organizational, interpersonal, written, and verbal communication skills;
• Ability to perform comfortably in a fast-paced work environment;
• Ability to successfully execute many complex tasks simultaneously;
• Ability to work as a team member, as well as independently;
• Previous experience with computers, phone systems, and headsets preferred;
• Previous experience in customer service and call center preferred;
• Bi-lingual Spanish is a plus.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:

https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.