Customer Experience Team Lead – Retail Front End

The TJX Companies, Inc.; Jacksonville (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Associate discount

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking a hands-on leader to promote an exceptional customer experience at the front of the store in Jacksonville, FL. You will guide Associates, oversee POS coverage, and mentor staff to uphold loyalty programs while maintaining a clean, organized store environment.

Ideal candidates bring 1 year of retail and 6 months of leadership experience, strong communication, and the ability to train others.

Qualifications

• 1 year retail experience and 6 months of leadership experience.
• Strong communication and organizational skills with attention to detail.
• Ability to train others and lead front-end operations.

Responsibilities

• Promote an excellent customer experience and lead front-of-store activities.
• Assign registers, coordinate POS coverage, and manage breaks for Associates.
• Train and mentor Associates on front-end principles and loyalty programs.

Skills

Customer service

Merchandising

Leadership

Communication

Multi-tasking

Job description

Marshalls, part of The TJX Companies, Inc., is seeking a hands-on leader to promote an exceptional customer experience at the front of the store in Jacksonville, FL. You will guide Associates, oversee POS coverage, and mentor staff to uphold loyalty programs while maintaining a clean, organized store environment.

Ideal candidates bring 1 year of retail and 6 months of leadership experience, strong communication, and the ability to train others.