Customer Experience Specialist — In Training

CarMax Business Services; Myrtle Beach (SC); On-site; USD 30,000 - 45,000; Full time

Job summary

CarMax Business Services is looking for a Customer Specialist in Training in Myrtle Beach, South Carolina. This role empowers you to deliver an iconic customer-first experience by guiding customers through buying, selling, or servicing vehicles while ensuring transparency throughout the process.

Responsibilities include exceptional customer service, managing vehicle processes, and adhering to CarMax Quality Standards. Candidates must possess strong communication skills, a high school diploma or equivalent, and the ability to manage multiple tasks. Join CarMax in revolutionizing the used car buying experience!

Qualifications

• Ability to manage multiple tasks and meet deadlines.
• Skilled in balancing customer needs with business goals.
• Ability to lift up to 25 lbs and read/transcribe data.

Responsibilities

• Guide customers through sales, appraisals, and financing applications.
• Conduct accurate vehicle condition assessments.
• Manage inventory processes and coordinate service appointments.

Skills

Strong communication skills

Relationship building

Integrity and respect

Attention to detail

Sales or customer service experience

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax Business Services is looking for a Customer Specialist in Training in Myrtle Beach, South Carolina. This role empowers you to deliver an iconic customer-first experience by guiding customers through buying, selling, or servicing vehicles while ensuring transparency throughout the process.

Responsibilities include exceptional customer service, managing vehicle processes, and adhering to CarMax Quality Standards. Candidates must possess strong communication skills, a high school diploma or equivalent, and the ability to manage multiple tasks. Join CarMax in revolutionizing the used car buying experience!