Customer Experience Specialist - Auto Retail

CarMax Business Services; Myrtle Beach (SC); On-site; USD 30,000 - 45,000; Full time

Job summary

CarMax Business Services is hiring a Customer Specialist in Myrtle Beach, South Carolina. In this role, you will provide exceptional customer service, guiding customers through the buying and selling process. Responsibilities include assessing vehicle conditions, managing sales paperwork, and ensuring quality standards. Candidates should possess a high school diploma and have strong communication and relationship-building skills. Experience in a retail or sales environment is preferred. Join us to make every customer experience memorable!

Qualifications

• Demonstrated exceptional communication skills in previous roles.
• Proven ability to build and maintain strong relationships with customers.
• Experience in a fast-paced retail or sales environment.

Responsibilities

• Guide customers through every step of their CarMax journey.
• Conduct vehicle condition assessments for appraisals.
• Perform cosmetic inspections and ensure vehicle quality standards.

Skills

Exceptional communication skills

Confidence in self and product

Strong relationship-building ability

Detail-oriented

Ability to work in fast-paced environment

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax Business Services is hiring a Customer Specialist in Myrtle Beach, South Carolina. In this role, you will provide exceptional customer service, guiding customers through the buying and selling process. Responsibilities include assessing vehicle conditions, managing sales paperwork, and ensuring quality standards. Candidates should possess a high school diploma and have strong communication and relationship-building skills. Experience in a retail or sales environment is preferred. Join us to make every customer experience memorable!